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1) B - customers knew exactly where to find the things they needed in each shop. 2) D - People loved it because they had never had the chance to do all their shopping there before. 3) A - the idea was to get customers to spend all their money in one place. 4) F - there was a green grocers next to a butcher's next to a baker's, and people visited each place to do their shopping. 5) G - instead, they are using the internet to shop from home and get their shopping delivered.